VAANIS is an online store operated by SINERGIA VENTURES, LTD., serving customers across Europe, North America, Australia and New Zealand, and Central and South America.
What we do
We curate products from a vetted network of manufacturing and fulfilment partners and bring them to you directly, without the markup that comes from holding retail floor space. That model is what lets us offer free worldwide shipping on every order rather than treating it as a promotion.
How we work
- Free worldwide shipping. Every order ships free, to every country we serve. There is no minimum basket value.
- Direct sourcing. We ship from partner facilities in Poland, China, Hong Kong and elsewhere, chosen per product rather than per order.
- A 30 day return window. If an item is not right, you have 30 days from delivery to return it unused and in its original condition.
- A 100% satisfaction guarantee. Some international routes cannot provide end to end tracking. Where that is the case, our guarantee stands in its place.
What we will not do
We would rather set expectations correctly than oversell. Delivery estimates are estimates, not guarantees, because weather, customs and carrier backlogs are outside our control. We say so plainly on our Shipping Policy rather than burying it. If something goes wrong with your order, contact us and we will work it out case by case.
Talk to us
We are a small team and we read everything that comes in.
SINERGIA VENTURES, LTD.
- UK Address: 71-75 Shelton Street, WC2H 9JQ, London, United Kingdom.
- US Address: 304 S. Jones Blvd, Las Vegas, 89107, United States.
- Email Address: support@vaanis.com
- EU Phone number: +44 7786 551851
- US Phone number: +1 302 601-0356